100% Satisfaction Guarantee

It is our commitment to...

...offer top rate customer service before & after the sale

...offer expert advice (contact us)

...offer only the best products for your bird

...offer the lowest prices on those products (110% Low Price Promise)

...get each product to the customer in perfect working condition

...assist you if any problems arise after the sale

30 Day Money Back Guarantee

We are the only online or mail order retailer that offers a 30 Day Money Back Guarantee on all of our products!

That's right, you have 30 days to decide whether or not the product you purchased from us is right for you & your bird.  We are so confident in the quality of the products we sell that we offer this unbelievable guarantee!

If you decide to return an item, simply follow the instructions on our return policy page.

Note: Clearance items that are sold 'as is' with no warranty should be in the condition described within that clearance item's product page.  We cannot ask the manufacturer to send out free replacement parts for a product that was sold with no warranty.  Sales on clearance items are final.  All items in our online store (except for 'open box' items in the clearance center) are brand new & covered by manufacturer warrantees.