Customer Survey Results
We aspire to become the most respected retailer of bird cages and supplies in the industry and believe customer satisfaction is the cornerstone of goal. As a result we give our customers the opportunity to provide feedback on every purchase. Here is the most current results.
How convenient is our online retail store?
- 100% Extremely or Very Convenient
- 0% Moderately Convenient
- 0% Slightly Convenient
- 0% Not Conveneient
Compared to your expectations, how was the product quality?
- 63% Much / Somewhat Better than Expected
- 0% Slightly Better than Expected
- 38% About what I expected
- 0% Slightly Worse than Expected
- 0% Somewhat / Much Worse than Expected
Compared to others, how are our prices?
- 63% Much more reasonable
- 38% Somewhat more reasonable
- 0% About the same
- 0% Somewhat less resonable
- 0% Not reasonable
How satisfied are you with our service?
- 75% Extremely responsive
- 25% Very responsive
- 0% Moderately responsive
- 0% Slightly responsive
- 0% Not at all responsive
- "This cage is very well-built and solid. Quite easy to assemble, and very few parts to work loose."
- "I expected the products to be wonderful .. and they are!"
- "Have not received my product yet."
- "All bird cages are expensive, but yours is a good product with a reasonasble price, and was exactly what I was looking for."
- "##### was great to deal with, just haven't received my product yet."
- "I love the rapport I have with xxxx - she is a true pleasure! And let us not forget how helpful she is in every regard. I will never forget the time and effort she took with me during our first conversation and her assistance was invaluable - not to mention how enjoyable it was. I knew I was in very capable hands; so happy to know xxxxx!!"