Customer Survey Results


We aspire to become the most respected retailer of bird cages and supplies in the industry and believe customer satisfaction is the cornerstone of goal.  As a result we give our customers the opportunity to provide feedback on every purchase.  Here is the most current results. 


How convenient is our online retail store? 

  • 100% Extremely or Very Convenient 
  •     0% Moderately Convenient 
  •     0% Slightly Convenient 
  •     0%  Not Conveneient 

Compared to your expectations, how was the product quality? 

  •  63% Much / Somewhat Better than Expected
  •    0% Slightly Better than Expected 
  •  38% About what I expected 
  •    0% Slightly Worse than Expected 
  •    0% Somewhat / Much Worse than Expected 

Compared to others, how are our prices? 

  • 63% Much more reasonable 
  • 38% Somewhat more reasonable 
  •   0% About the same 
  •   0% Somewhat less resonable 
  •   0% Not reasonable

How satisfied are you with our service?

  • 75% Extremely responsive
  • 25% Very responsive 
  •   0% Moderately responsive 
  •   0% Slightly responsive 
  •   0% Not at all responsive 


Comments 


  • "This cage is very well-built and solid. Quite easy to assemble, and very few parts to work loose."

  • "I expected the products to be wonderful .. and they are!"

  • "Have not received my product yet." 

  • "All bird cages are expensive, but yours is a good product with a reasonasble price, and was exactly what I was looking for." 

  • "##### was great to deal with, just haven't received my product yet."

  • "I love the rapport I have with xxxx - she is a true pleasure! And let us not forget how helpful she is in every regard. I will never forget the time and effort she took with me during our first conversation and her assistance was invaluable - not to mention how enjoyable it was. I knew I was in very capable hands; so happy to know xxxxx!!"